Fynzee Privacy Policy

Effective Date: 23 June 2025

Fynzee, operated by FYNZEE LIMITED, a company registered in England and Wales with company number 16284810 and registered address Office 11872, 182-184 High Street North, East Ham, London, England, E6 2JA ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our finance dashboard web application (the "Service").

1. Information We Collect

1.1 Personal Information

We collect information you provide directly, including:

Account Information: Email address, password, and name when you register.
Financial Data: Transaction details, invoices, and receipt images you manually input or upload.
Contact Information: Information you provide when contacting support, such as email or phone number.

1.2 Automatically Collected Information

We collect certain information automatically, including:

Usage Data: IP address, browser type, device information, and pages visited.
Cookies: Data to maintain login sessions, as described in our Cookie Policy.

2. How We Use Your Information

We use your information to:

Provide and improve the Service, including user authentication and financial data processing.
Respond to support inquiries and resolve issues.
Analyze usage to enhance functionality and user experience.
Comply with legal obligations under UK GDPR and Data Protection Act 2018.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service Providers: Third parties, such as payment processors or AI receipt scanning services (e.g., Open AI), to deliver the Service, under strict data protection agreements.
Legal Authorities: When required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored on secure servers compliant with UK GDPR. We use industry-standard encryption and security measures to protect your information, but no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials. Deleted files are stored securely and inaccessible.

5. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent where applicable.

To exercise these rights, contact us at support@fynzee.com. We will respond within 30 days.

6. Data Retention and Deletion

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Account and financial data are deleted within 30 days of account termination, unless retention is legally required.

When you delete a file (e.g., an image) from your account, we temporarily retain it in a recoverable state for 7 days to protect against accidental deletions and enhance your user experience. This retention is based on our legitimate interest in providing a recovery option, as permitted under Article 6(1)(f) of the UK GDPR. During this period, you may request restoration of the file by contacting us at support@fynzee.com.

Retention Period: Files marked as deleted are kept for 7 days from the deletion date, after which they are permanently deleted from our servers and backups.
Permanent Deletion: You may request immediate permanent deletion at any time by contacting us. We will comply with your request within 3 business days as required under the right to erasure (Article 17, UK GDPR).
Data Security: Deleted files are stored securely and inaccessible.

7. Third-Party Services

We use third-party services (e.g., Open AI for receipt scanning, payment processors) that may process your data under their own privacy policies. We ensure these providers comply with UK GDPR, but we are not responsible for their practices.

8. International Data Transfers

Your data may be transferred to countries outside the UK/EEA, such as for AI receipt scanning. We ensure such transfers comply with UK GDPR through standard contractual clauses or other safeguards.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance.

10. Contact Us

For questions, support, or to exercise your rights, contact us at:

Email: support@fynzee.com
Address: Office 11872, 182-184 High Street North, East Ham, London, England, E6 2JA

We aim to respond within 24 hours.